Attention service business owners: Is operational inefficiency hindering your growth? Our Delivery Operations Solution offers a path to streamlined service delivery and sustainable expansion. We help you increase client capacity without proportionally increasing workload. Our system transforms your operations into a scalable, potentially franchise-ready model. Read on to discover how our integrated approach can optimise your business processes and set the stage for significant growth.
Monthly Payments Available.
*Prices are subject to change for individual circumstances.
Lending Partner Available
Secure the funds for your project.
Performance Guarantee
Ensure you get the results you need.
Increased Client Capacity
Handle more clients efficiently. Learn how our system makes it possible.
Scalable Operations Model
Transform your operations into a systematic, replicable process.
AI-Enhanced Efficiency
Leverage AI to substantially improve operational efficiency.
Here's what you get:
🔍 Is Your Service Delivery Ready for Growth? If you're experiencing any of these challenges, our solution may be right for you: ➡️ Inconsistent service quality ➡️ Overextended team resources ➡️ Knowledge retention issues ➡️ Difficulty scaling operations ➡️ Limited visibility into operational performance Our Delivery Operations Solution addresses these common pain points, providing a structured approach to operational excellence. 💻 How Our Technology Works Our integrated system includes: ➡️ Notion Knowledge Base: A centralised information hub ➡️ Customised HubSpot CRM: Enhanced customer relationship management ➡️ Tailored Trello Project Management: Efficient task and capacity planning ➡️ Bespoke Data Analytics Dashboard: Real-time performance tracking This combination of tools, tailored to your needs, forms a comprehensive operational backbone for your business. 🔑 Key Features and Benefits ➡️ Standardised Processes: Ensure consistency in service delivery ➡️ Centralised Knowledge Management: Improve information retention and accessibility ➡️ Automated Customer Journey Tracking: Enhance client relationship management ➡️ Capacity Planning and Workload Management: Optimise resource allocation ➡️ Performance Metrics and Reporting: Make data-driven decisions ➡️ AI Integration Readiness: Prepare for future technological advancements 🎯 Is This Solution Right for You? This system is particularly suited for: ➡️ Service-based businesses looking to scale operations ➡️ Companies transitioning to a productised service model ➡️ Teams seeking to reduce time spent on operational tasks ➡️ Businesses considering a franchise model ➡️ Organisations aiming to integrate AI into their operations 🏆 Why Choose Our Solution? ➡️ Integrated Best-in-Class Tools: Customised to your specific needs ➡️ Flexibility: Adaptable as your business evolves ➡️ Cost-Effective: Optimise operations while managing technology costs ➡️ Scalability: Designed to support significant business growth 🔧 Implementation Process Our structured implementation includes: ➡️ Initial in-depth assessment ➡️ Custom technology infrastructure setup ➡️ Data migration and system integration ➡️ Comprehensive team training We provide ongoing support to ensure optimal system utilisation. 🆘 Support and Aftercare Our support package includes: ➡️ Regular performance reviews ➡️ Access to our support team for troubleshooting ➡️ Extended aftercare for up to 9 months post-implementation 💰 Investment and Return Starting at £15,000, with flexible payment options available. While results vary, clients typically see: ➡️ Increased client handling capacity ➡️ Operational cost savings ➡️ Improved sales conversions ➡️ Potential for significant efficiency gains through AI integration 📊 Case Study Highlight Blakely Brown: Increased monthly billings from £35,000 to £220,000 in under 6 months. 📈 Scalability and Security ➡️ System supports substantial business growth ➡️ Enterprise-grade security measures ➡️ Seamless integration with most existing business systems By implementing our Delivery Operations Solution, you're positioning your business for improved efficiency, scalability, and competitive advantage in your market.
Here's what we guarantee:
🛡️ Our Performance Guarantee At doja, we're confident that our Delivery Operations Solution will transform your service delivery and operational efficiency. We stand behind our service with the following performance guarantees: 1. Service Quality Consistency We guarantee a 30% reduction in service quality inconsistencies within the first 3 months of implementation, as measured by client feedback and internal quality assessments. 2. Resource Optimisation: Within 2 months, we'll help you achieve a 25% improvement in team resource utilisation, reducing overextension while maintaining or improving output. 3. Knowledge Retention: Our centralised knowledge management system will result in a 50% reduction in information loss due to employee turnover within the first 6 months. 4. Scalability Achievement: We guarantee your operations will be able to handle a 100% increase in client load with only a 25% increase in resources within 6 months of full implementation. 5. Operational Visibility: Within 30 days, you'll have 100% visibility into key operational metrics through our bespoke analytics dashboard. 6. Process Standardisation: We'll help you standardise at least 80% of your core service delivery processes within the first 2 months, ensuring consistency across your operations. 7. Client Capacity Increase: Based on your current operations, we guarantee a minimum 50% increase in client handling capacity without proportional staff increases within 4 months. 8. Cost Savings: We guarantee operational cost savings of at least 15% within the first 6 months through improved efficiency and resource allocation. 9. Implementation Speed: We commit to completing the full implementation within 8 weeks, or we'll provide a 5% refund for each week of delay. 10. ROI Achievement: We're so confident in our solution that we guarantee you'll see a positive ROI within 6 months of implementation, or we'll continue providing support at no additional cost until you do. 🤝 Our Commitment If we fail to meet any of these guarantees within the specified timeframes, we will: ➡️ Provide additional optimization and customization at no extra cost ➡️ Extend our aftercare support period by 3 months ➡️ If necessary, offer a partial refund proportional to any unmet guarantees Specific commitments: ➡️ If service quality inconsistencies aren't reduced by 30% in 3 months, we'll provide an additional month of intensive process optimization at no cost. ➡️ If you don't achieve a 50% increase in client handling capacity within 4 months, we'll continue optimizing your systems for free until this target is met. ➡️ If you don't see a positive ROI within 6 months, we'll continue our support and optimization efforts at no additional cost until you do, for up to an additional 3 months. We're not just providing operational programmes; we're transforming your entire service delivery model. This guarantee reflects our confidence in our Delivery Operations Solution and our commitment to delivering tangible, measurable improvements to your operational efficiency, scalability, and competitive advantage.
Thought from
our team
A comprehensive, AI-powered system that streamlines back office operations, automates administrative tasks, and optimizes resource allocation to boost efficiency, reduce costs, and accelerate business growth while allowing teams to focus on high-value activities.
This Delivery Operations Solution is truly transformative. In just three months, we've increased our client capacity by 40% without adding staff. The standardised processes and centralised knowledge base have slashed onboarding time. It's not just about efficiency; it's about creating a scalable model for long-term growth.
Oliver Sanusi Bartlett
With the tailored Trello system and real-time analytics dashboard, I now have a clear view of every project's status and our team's capacity. It's helped me optimise resource allocation and identify bottlenecks early. Now I can focus on strategic planning instead of getting bogged down in operational chaos.
April Villaflor
The customised HubSpot CRM has revolutionised our client relationship management. I have a 360-degree view of each client's journey, allowing for proactive support and timely upsell opportunities. The AI-readiness of the system has me excited about future possibilities in personalised interactions and predictive analytics.
India Barraclough
